Job Description

Assistant Facility Operations Manager:

Under the general direction of the Sr. Facility Operations Manager (FOM) and supervision of the Director of Capital Infrastructure and Facilities Management, the Assistant Facility Operations Manager supports daily field operations for assigned Districts. Responsibilities include coordinating with service contractors, conducting site visits, recommending facility improvements, and validating basic infrastructure performance and maintenance. This position aids in vendor accountability, invoice validation, seasonal maintenance tracking, and constituent relations. The role provides on-site support aligned with district standards while building strong relationships with contractors and client stakeholders

The Assistant Facility Operations Manager is housed within the Capital Infrastructure and Facilities Management Department and reports to the Director of Capital Infrastructure and Facilities Management while working closely with the Assistant Director and Facility Operations Manager. This position supports the daily field operations of assigned Metropolitan Districts, including contractor coordination, site inspections, infrastructure oversight, and constituent responsiveness

Organizational Competencies and Cultural Values Summary :

PCGI's work culture encompasses the values of excellence, teamwork, respect, effective leadership, and exceeding expectations. Employees and the Executive Leadership Team promote and support our non-negotiables of Graciousness, Respectfulness, Responsibility, Team Focus, Awareness, Integrity, and Hunger. This position is expected to demonstrate PCGI's company culture and values, working cooperatively to identify and implement systems and resources across the department and assist in the implementation of PCGI's vision and annual goals

Major Responsibilities:

Field Support & Oversight

• Conducts site observations based on approved schedules and standards
• Prepares and submits detailed visit reports and notes to the Facility Operations Manager
• Identifies and recommends maintenance or capital improvement needs
• Performs basic repairs on district property within the scope and approval of the FOM

Service Contractor Coordination

• Coordinates with service vendors during on-site visits
• Observes service quality and provides recommendations for vendor improvements or changes
• Assists in validating work completion for invoicing and reporting purposes

District Presence & Community Relations

• Acts as an on-site representative for community or constituent inquiries
• Removes illegal signage, remediates minor vandalism, and ensures public-facing spaces align with district expectations
• Builds relationships with district board members, residents, and contractors

Administrative Support

• Aids the FOM in scope creation, site mapping, and field record documentation
• Validates service invoices and assists with Accounts Payable coordination
• Supports the creation and monitoring of annual district budgets

Infrastructure Monitoring

• Monitors non-potable irrigation systems and other mechanical assets to ensure functionality
• Reports performance issues or malfunctions to the FOM for further investigation

Interdepartmental Relations

• Works closely with the accounting department to provide financial support related to facilities operations
• Works closely with District Administrators and District Managers to problem-solve and coordinate transactions and requests
• Works closely with the Capital Team to ensure proper asset recording and/or transfer of assets

Other Duties as Assigned

• Completes other duties as assigned

Supervised by : Director of Capital Infrastructure and Facilities Management and Assistant Director of Capital Infrastructure and Facilities Management

Qualifications:

To perform this role successfully, an individual must be able to fulfill each essential responsibility with competence and professionalism. The qualifications listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position

General Skills and Abilities:

• Proficient in Microsoft Office Suite (Outlook, Word, Excel) and able to effectively operate all required computer hardware and software in a Windows environment
• Demonstrated knowledge of industry practices, field terminology, and contractor coordination
• Strong field-based problem-solving, conflict resolution, and situational awareness
• Ability to accurately calculate and interpret figures related to expenses, budgets, proportions, percentages, areas, and volumes
• Excellent organizational skills, attention to detail, and analytical thinking
• Skilled at prioritizing and managing multiple projects in a fast-paced, rapidly changing environment
• Effective under pressure; consistently meets deadlines and follows through on work assignments
• Strong mechanical aptitude and ability to anticipate operational needs
• Collaborative and relationship-focused work style; demonstrates strong interpersonal and communication skills across all levels of the organization
• High integrity and dependability, with a strong sense of urgency and accountability for results
• Open to giving and receiving constructive feedback
• Committed to upholding company goals and policies
• Demonstrates a strong commitment to quality, accuracy, and thoroughness
• Actively seeks opportunities for continued professional growth and development

Language Skills :

• Ability to communicate (speak, read and write) in English with individuals in person, by telephone, and by email
• Ability to read, analyze, and interpret various documents and service plans agreements in English
• Ability to compose business correspondence to a variety of audiences
• Ability to effectively present information and respond to questions from directors, managers, consultants, constituents, various groups, and staff

Reasoning Ability:

• Ability to solve practical problems and deal with a variety of Board of Directors, constituents, service vendors, and consultants
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Education & Experience Required:

• High School Diploma or G.E.D
• 1-year general work experience

Education & Experience Preferred:

• 1 year of experience in public works, facilities management, property/landscape operations , or contractor oversight
• Associate's degree in project management, landscape management, or a related field preferred
• A combination of relevant experience and education will be considered in lieu of formal qualifications, provided the candidate demonstrates the required skills and knowledge for success in the role

Equipment: Must be able to operate a computer, fax machine, copier, telephone, motor vehicle

Physical Demands: The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• This position involves a combination of indoor office work (25%) and outdoor field work (75%) at various district sites
• Regular physical activities include standing, walking, and occasional bending, stooping, squatting, climbing stairs, and reaching overhead
• Frequent use of hands for writing, typing, grasping, turning, and fine motor tasks
• Must be able to lift and carry up to 25 pounds on a regular basis
• Requires constant visual attention to read reports, maps, manuals, and computer screens
• Requires clear hearing and speech for frequent communication by phone and in person

Driving Requirements:

• Must possess a valid Colorado Driver's License and maintain a clean driving record to operate company-owned fleet vehicles
• Must have the ability to travel locally as needed; if using a personal vehicle, the employee must provide proof of current liability and property damage insurance

Work Environment:

• Expected to maintain a professional appearance and demeanor consistent with Pinnacle's corporate image
• The work environment described here reflects conditions commonly encountered while performing the essential functions of the position
• Reasonable accommodation may be provided to enable individuals with disabilities to perform these functions
• Occasional early morning, evening, or weekend hours may be required based on operational needs

Benefits Offered

Benefits:

401k Retirement Plan

Car Fleet for Business Use

Insurance:

Medical Insurance

• OAP Plans
• Traditional PPO Plans

Dental Insurance

Vision Insurance

Life and AD&D Insurance

Long Term Disability Insurance

Short Term Disability Insurance

Health Savings Account (H.S.A.)

Flexible Spending Accounts (F.S.A.: Medical, Limited, and Dependent Care)

Additional:

Paid Time Off

Holiday Time

Position Information

Location: Denver , CO

Position Status: Full Time Employment

Job Category: Capital & Facilities

Work Experience

Required: 1 yr general work experience

Preferred: 1 year of experience in public works, facilities management, property/landscape operations , or contractor oversight, Associate's degree in project management, landscape management, or a related field. A combination of relevant experience and education will be considered in lieu of formal qualifications, provided the candidate demonstrates the required skills and knowledge for success in the role

Education level Required: Highschool Diploma or GED

Salary: $55,000 -$70,000

Closing Date: 4/18/2025

Job Tags

Holiday work, Full time, Temporary work, For contractors, Work experience placement, Seasonal work, Outdoor, Flexible hours, Weekend work, Afternoon shift, Early shift,

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